Manual Settlement
Manual Settlement
Transaction Correction Utility
The **Manual Settlement** module is a troubleshooting tool. It is used to force-close or adjust specific fee orders that might be stuck due to technical errors (e.g., Payment Gateway failures, Double debits, or Offline adjustments). This ensures the student's ledger matches the actual bank received amount.
1 Creating a Settlement Record
Create Manual Settlement
Enter multiple IDs separated by commas.
What are Order IDs?
Every time a student attempts to pay online, the system generates a unique Order ID (e.g., ORD-2025001). If the payment fails on the website but cuts from the bank, you use this ID to manually mark it as "Settled".
Why Remarks?
Since this is a manual override, audit trails are important. Always write a clear reason like "Transaction success verified via HDFC Portal Ref #998877".
Common Use Cases:
- Force-clearing stuck online payments.
- Adjusting fees paid via direct bank transfer (NEFT/RTGS) without the portal.